Acroname Ordering Information

Pricing

Current pricing is listed on each individual product page. You can also use the shopping basket to tally total order cost, including shipping and/or any applicable taxes. Pricing an order does not obligate you in any way to complete a purchase.  

Discounts

We offer a 5% discount on 10+ units of any one item. This will be automatically calculated in your shopping basket. We do not offer any educational discounts or provide samples of any kind. We do offer volume pricing on BrainStemâ„¢ products. Please see those product pages for details.

Shipping and Handling

Once your shipping address is entered, shipping methods and costs will become available. You will have a chance to review the total before entering credit card information and submitting the order. We do not ship on Saturday or Sunday. If you need Saturday delivery via UPS, please call us for pricing. The cutoff for shipping is 3:00 pm MST. If your order is received before then, and the item is in stock, it will most likely ship that day.  

Shipping Times

  • UPS Ground is 1-6 business days within the US
  • UPS 2 Day Air is 2 business days within the US
  • UPS Next Day Air is 1 business day within the US
  • UPS Express International is typically 1-5 days anywhere in the world
  • First Class US Mail is 3-7 business days within the US
  • Priority US Mail is 2-3 business days within the US

International Orders

We accept International orders and they will ship by UPS Express International unless another carrier is prearranged with the shipping department. Total cost of parts and shipping will be tallied through the online order process. International customers are responsible for all fees and taxes when the goods are imported into their country.  

Availability

All goods are in stock unless otherwise noted. In most cases, orders received before 3:00 pm MST, Monday through Friday, are shipped that same day. If we foresee any delay in shipping your order, we will contact you by email. We are not open on Saturday or Sunday. Orders received during those days will be processed the following Monday.  

Payment

Acroname accepts all major credit cards, wire transfers and Purchase Orders (once approved for credit).  We do not accept PayPal or BitCoin at this time.